- The Athlete's Foot delivers New Zealand wide only
- The Athlete's Foot use NZ Post, offering;
- Signature on Delivery, or
- Authority to Leave delivery service.
To guarantee safe arrival of your order from The Athlete's Foot, please specify a delivery address which will be manned during business hours as your delivery requires a signature upon arrival.
If no one is present to sign for the parcel, and a safe place for the parcel is available, we will leave it there so it's ready and waiting for you.
If there is no safe place, we'll leave a card as we normally would.
- PO Boxes and Locked Bags are NOT ACCEPTED.
- We currently do NOT accept international orders.
The Athlete's Foot offers you SAME DAY DISPATCH for ALL orders placed before 11AM (dependent on stock availability).
There are sometimes instances where a product you have ordered is not in stock, therefore the same day dispatch may not be met, however you will be notified and we will endeavour to have your order dispatched in a timely manner.
All orders are expected to be dispatched within 24 hours.
In the unlikely event that an item you ordered is unavailable, The Athlete's Foot will endeavour to notify you of any delay within 24 hours.
In these situations, The Athlete's Foot Customer Service team will notify you within 24 hours, with the endeavour to have your order dispatched in a timely manner.
- All dispatch times exclude weekends.
- The Athlete's Foot Customer Service operates Monday to Friday from 9am to 5pm NZST.
Tracking Your Order
From the moment your order leaves the store, you will receive an email notification confirming dispatch details where you will be allocated a tracking number and be advised of your allocated delivery service.
To track your order log into your account and select 'Track my Order' tab on the left hand side.
You may also track your order directly through NZ Post hereREAD FULL ARTICLE
The Athlete's Foot New Zealand aims to deliver your order within 2-5 business days almost anywhere in New Zealand*.READ FULL ARTICLE
The Athlete's Foot delivers products New Zealand wide using NZ Post.
The Athlete's Foot offers FREE SHIPPING for all orders over $150, No matter your location in New Zealand or how many pairs you decide to purchase from us.
Orders under $150.00 will attract an automatic $10.00 shipping charge which is added during the checkout process.READ FULL ARTICLE