Changes to Delivery Processes
Due to the increasing impact of Coronavirus, our delivery carrier NZ Post has made some temporary changes to their delivery processes to ensure the safety of our people and customers.
From the 16th of March, all courier delivery will follow the below process.
Delivery on signature required product
NZ Post couriers will knock on the door as usual and step back two metres. They will wait for someone to come to the door and greet as usual. They will then ask for the recipient's name and leave the parcel on the doorstep. The person receiving the parcel will not sign for the delivery directly.
If no one is home, then the courier will follow the standard procedure and leave a card to call.
Delivery on non-signature required product
NZ Post couriers will knock on the door as usual and wait for someone to come to the door. If no one is present, the courier will follow the standard process and leave the item in a safe place or leave a card to call if there isn’t a safe place to leave the parcel.READ FULL ARTICLE
For any further updates, please visit the NZ Post website for more information.
A message to The Athlete's Foot community
As a business, we’re committed to the health and safety of our community, customers and team – this is our number one focus. It’s why we’re closely monitoring the impact of the current health situation both locally and around the globe. You can monitor the operations of our stores here.
Following the direction of the New Zealand Government, we have created a safe and clean environment by:⠀READ FULL ARTICLE
- Increasing the frequency of cleaning routines in-store⠀
- Reinforcing best hygiene practice ⠀
- Encouraging the reduction of handling physical cash⠀
- Ensuring team members who feel unwell stay at home ⠀
The Athlete's Foot online store will also remain open, where you can shop 24/7. With all online orders, you can authorise for packages to be left at your door to minimise contact. ⠀
Let’s get through this as one.